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The 2-Second Commute


Based on the highly-successful Virtual Assistant training programs Chris Durst and Michael Haaren developed for the US Armed Forces and the US Department of State, The 2-Second Commute: Join the Exploding Ranks of Freelance Virtual Assistants brings you the knowledge without the classroom!

Training program participants have billed over $30 MILLION since our training programs started in 2002. Now YOU can learn from Chris & Mike, too, and start your own successful VA business!

2-SECOND COMMUTE
CHAPTERS


Preface

Introduction

Chapter 1
Why Become a Virtual Assistant?
  • personal & professional reasons to explore this industry
Chapter 2
Exploring Virtual Assistance
  • virtual assistance defined
  • industry demographics
  • services, fees, and trends
  • why businesses work with VAs
  • international outlook
Chapter 3
Reality Checks & Self-Assessments
  • exploring important considerations - motives, lifestyle, family, children, etc.
  • entrepreneurial self-assessment
  • VA readiness self-assessment
  • Spouse With a Mouse™ - from our Department of State and US Armed Forces training programs, a special section to help your "significant other" understand what it will be like to have a business in the house.
Chapter 4
Developing a "Service Menu" That You Can Live and Grow With
  • inventory your values, interests, and skills to determine your most marketable skills

Chapter 5

Estimating Costs and Setting Fees
  • projecting your costs, picking your "salary", setting your hour, and our special formula for calculating a reasonable baseline fee
  • comprehensive fee survey (see what other VAs are charging)
  • getting paid -contracts, credit cards, invoices, retainers, etc.
Chapter 6
Setting Up Your Business and Your Office
  • naming and registering your business
  • forms of business ownership
  • permits and licenses
  • insurance
  • home office setup
Chapter 7
Building a Healthy Foundation for Your Business
  • defining your ideal client, interviewing clients, partnering with clients
  • the art of virtual communications
  • SWOT analysis - discovering your Strengths, Weaknesses, Opportunities, and Threats
  • the benefits of "niche marketing" - identifying your target market
Chapter 8
Let the Marketing Begin!
  • image is everything
  • talking about what you "do"
  • marketing and email
  • your Web site - your "global billboard"
  • press releases
  • harvesting the local "business crop"
  • leveraging the media
  • guest lecturing
  • our 5 favorite marketing techniques
  • the Strategic Marketing Plan - your blueprint for building a successful business through effective marketing
Chapter 9
Pulling It All Together and Keeping It There
  • a collection of tips, tool, techniques, and pointers for making your business a success
Chapter 10
The VA Toolbox: Resources and Information
  • VA trade groups, email lists, certifications and training programs
  • specialized resources for homeschoolers, "trailing spouses", work at home parents, and people with disabilities
  • resources and other information for the "frugal VA"
--

Work from home as a
Desktop Publisher

[Contributing Expert: Evy Williams]



nutshellsThe niche in a nutshell:
Desktop publishing (also known as DTP) combines a personal computer and page layout software to create printable documents on a computer for either large scale publishing or small scale local printing. Users create page layouts with text, graphics, photos and other visual elements using software such as QuarkXPress, Adobe InDesign, Microsoft Publisher or Apple Pages. For small jobs a publication might be printed on a desktop printer or sent to an online printer for an economical alternative. For larger jobs a computer file can be sent to a local or online vendor for high-volume printing.

Top 5 Services Provided in this Niche
  • Brochures
  • Flyers
  • Postcards
  • Newsletters
  • Letterhead
Top 5 Hiring Markets
  • Real Estate Professionals
  • Small Business Owners
  • Entrepreneurs
  • Attorneys
  • Virtual Professionals
Pay Range for this Niche
According to a study conducted by The Brenner Information Group in 2003, Desktop Publishing VAs averaged $36.63 an hour. The low was $10.00/hour and the high was $60.00/hour. Non-VA Desktop Publishing specialists’ pay ranged from $7/hour to $250/hour with an average of $51.43/hour.

As a VA, $10/hour is too low to run a profit-making business no matter how hard you try. As for businesses seeking to hire these low-end VAs, beware that they may not be experts and thus may take longer to accomplish the job than an experienced VA that charges more per hour. Non-specializing VAs may charge less because they may lack experience and might not provide a very professional, captivating, or attractive document.

Recommended Skillsets
  • Graphic Design Knowledge and Skills
  • Desktop Publishing Software Expertise
  • Page Layout Skills
  • Typeface Knowledge
  • Image Editing Skills
  • Illustration Skills
  • Knowledge of Printing Requirements
  • Color Coordinating Skills

Niche Overview:
Desktop Publishing can be defined as the use of page layout software to design and print professional-quality documents. These software programs assist the desktop publisher with layout design; insertion of photographs, sketches or graphics and various typefaces so that any individual with a little graphic design skill and knowledge of page layout can produce customized documents for their clients’ marketing needs.

It’s important to note that being successful at desktop publishing requires more than just learning how to operate the DTP hardware and software. You must first develop a design, which requires creativity and knowledge of design principles and then use the hardware and software to produce an appealing, professional-looking document.

If you have a knack for page layout and marketing, this may be a good fit for you. If you don’t know if you have any special talent for creating an attractive marketing piece, you can still learn. You should read all you can about the principles of color, size, position, shape, pattern and other contrast techniques so that the designs you create will attract readers’ attention.

It is important that the graphics and text be assembled on the page so that all elements contribute to a pleasing and effective product. Learn as much as you can about graphics software such as vector-based and raster-based imaging. You should familiarize yourself with the print process and find out which online printing companies are popular with your clientele. If commercial printers are used, document designers should confer with the press personnel regarding special procedures and file formats required prior to creating the document.
 
The real estate market has embraced the Virtual Assistant concept because they are professionals who need to be out of the office meeting with clients, showing homes, networking, etc. Their time is not being productively used sitting behind a desk designing marketing materials. Often times, they are independent business people responsible for their own marketing but do not require the assistance of a full-time assistant. Therefore, the VA and the real estate professional can provide just what the other needs to get the job done efficiently, effectively and professionally.  

To get started in desktop publishing or Virtual Assistance, it is important to network with anyone and everyone, both locally and through the Internet. Join VA associations to get your name recognized. Volunteer in one or more organization to meet other VAs. This can be helpful in two ways, you meet other VAs who might possibly subcontract work to you and you may be able to learn a new skill in which to offer your future clients, depending on the volunteer work you choose. Many organizations will train you on a particular program if you offer to volunteer doing that work for them for a specific period of time.

Specializing in a niche is a good idea. When specializing, you become an expert and not a “Jack of all Trades.” Specialists are not trying to be all things to all people. They simply do the type of work they do best.

As a new desktop publishing VA, you might be tempted to undercut your price in order to get more clients. I advise against this practice. First of all, you have a skill or talent that is worth more than minimum pay and secondly, you will be seen as a novice and not an expert. I would recommend setting your price around the average in the industry and raise it as your client load or experience increases.

The pros of working as a desktop publishing specialist are many. As you specialize, you can charge more per hour because you are seen as an expert and you are doing only the work you absolutely love to do.

The drawbacks to working as a DTP VA (or as a VA, in general) is that you will often work by the project; therefore, you will not have a steady income until you build your clientele and they come back to you regularly.

The competition as a DTP VA is high because of the ease in which one can learn the necessary skills; therefore, more and more VAs are offering this service. However, it is my belief that there is more than enough work for everyone. If you work diligently and keep marketing your services, you will have a regular list of clients with whom you are working.


Recommended Reading

Tools of the Trade
  • Adobe Professional (for creating PDFs)
  • Adobe In Design page layout software
  • Adobe Photoshop (for raster-based imaging)
  • Adobe Illustrator (for vector-based imaging)

  • Books showing examples of graphic design materials (for ideas and inspiration)
  • PC or MAC (a MAC is preferred by graphic designers because it takes up less RAM when using RAM-intensive software such as graphics programs)
  • Color ink-jet or laser printer
  • Scanner
  • File sharing program (because documents can be very large files)
Organizations & Associations
Resource Links

Evy WilliamsAbout Evy Williams
Evalyn (Evy) Williams owns Brochures by Design, where “marketing materials are designed to sell homes.” She specializes in desktop publishing/graphic design and professional writing services.

Evy decided to explore her entrepreneurial talents just before completing her Master’s degree in Administration from Central Michigan University. For her Master’s thesis, she completed a feasibility study on the Virtual Assistance industry and found that it was not only a feasible business concept but also a profitable one.

She is a certified Master Virtual Assistant, certified Master Remote Professional, certified Real Estate Support Specialist, certified Military Spouse Virtual Assistant, certified Professional Real Estate Virtual Assistant and holds the EthicsCheck certification.

Evy writes the column “Virtual Quick Tips” for the popular epowernews.com online newsletter. She has been featured in the bestselling book on Virtual Assistance called “The Two-Second Commute” by the founders of the VA industry, Christine Durst and Michael Haaren and featured in the Winter 2005 issue of Military Money Magazine. Evy is the past editor of Accént, an online newsletter developed specifically for virtual professionals and small business owners and the IVAACast, the official publication of the International Virtual Assistants Association. She is also the Guild Chair for the Marketing Design Guild through REVA Networks.

Read Evy’s blog at http://evyw.wordpress.com/.

Evy is married to retired SFC Rick G. Williams and they have three children, Heidi (20), Chelsi (17 1/2), and Kory (15). They live in Augusta, GA but plan to move to the D.C. area in 2007 where Rick works with INSCOM after retiring from the Army in 2005.

For more information, please visit her website at www.BrochuresByDesign.com.

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