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Note: This
site
contains advertisements as well as screened job leads. Please
visit our FAQ page for more.
Work
at Home Call Center & Customer Service Companies At-A-Glance
The
data below was taken directly from the hirers' websites.
This is a "work in progress," so come back often for updates and
additions!
| Code Key: |
IC =
Independent Contractor |
EM =
Employee |
| BC =
Background Check* |
CC = Credit
Check |
PdT = Paid
Training |
| IB = Inbound |
OB =
Outbound |
TM =
Telemarekting |
| AS =
Appointment Scheduling |
TS =
Technical Support |
*
background check may include a credit check |
Important: Please DO
NOT assume that just because a company appears on this list that they
have current openings for home-based workers. Always
take the time to
visit their corporate Web site and review their current opportunities.
Please DO
NOT
write the Human Resources department to ask if they have telework
openings.
If/when there are such openings, they will post
them along with the on-site positions.
89
companies - Last Updated 06/26/09
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| 1-800-Contacts |
Customer
Service |
EM |
|
|
X |
US:
Training in Draper, UT (4-6 months) |
X |
|
|
|
|
$9/hr |
| 1-800-FLOWERS |
Customer
Service |
EM |
|
|
X |
US:
check for specific states |
X |
|
|
|
|
$9/hr |
| Accolade Support |
PC
Desktop Support |
IC |
X |
|
|
US |
X |
|
|
|
X |
$8.25
- $10/hr |
| AccuConference |
Customer
Service |
IC |
|
|
|
US:
Dallas / Fort Worth, TX |
X |
|
|
|
|
|
| ACD
Direct |
Customer
Service |
IC |
X |
|
|
US |
X |
X |
|
|
|
|
| Advanis |
Research
Interviewer |
IC |
|
|
|
CAN |
|
X |
|
|
|
|
| AdviseTech |
Telemarketing |
EM |
|
|
X |
US |
|
|
X |
|
|
|
| Affina |
Customer
Service |
|
|
|
|
US:
4 weeks on-site training in Peoria, IL or Waterloo, IA |
X |
|
|
|
|
$8
- $10/hr |
Ajilon Consulting
(search for home-based) |
Customer
Service |
|
|
|
|
US |
|
|
|
|
|
|
| Alpine Access |
Customer
Service |
EM |
X |
|
X |
US |
X |
|
|
|
|
$9/hr
and up |
| American Airlines |
Reservations
Agents |
IC |
|
|
|
US:
Cary,
NC, Fort Worth, TX and Tucson, AZ metro areas |
X |
|
|
|
|
|
|
|
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| Ansafone |
Customer
Service, Telemarketing |
IC |
|
|
|
US |
X |
X |
|
|
|
|
| Answering Service, Inc. |
Customer Service |
|
|
|
|
US |
|
|
|
|
|
$8/hr |
| APAC Customer Services, Inc. |
Customer
Relationship Management |
IC |
|
|
X |
US |
X |
|
|
|
|
$8/hr
and up |
Apple
|
Technical
Support |
EM |
|
|
X |
US
- certain regions; check listings |
X |
|
|
|
X |
|
Arise
6/26/09 - Freelance opportunity for MAC owners! |
Customer
Service, Sales or Tech Suppt |
IC |
X |
|
|
US |
X |
X |
X |
|
X |
$10
- $14/hr |
| ARO |
Customer
Service, Sales, Premium Auditors, B2B Marketing |
EM |
|
|
X |
US |
X |
X |
X |
X |
|
$8/hr |
Associated Order Processors
(Finger Lake)
|
Customer
Service / Sales |
IC |
|
|
|
US |
X |
|
|
|
|
$8/hour
and up |
| Asurion |
Customer
Service |
EM |
|
|
X |
US;
Evans, CO area |
X |
|
|
|
|
|
| Auralog |
Customer
Service |
EM |
|
|
|
US:
GA,
PA, MD, VA, NC, NH, AZ |
X |
|
|
|
|
$7
- $9/hr |
| Baby
To Bee |
Telemarketing |
IC |
|
|
X |
US |
|
X |
|
|
|
$10/hr |
Best Western Hotels
|
Inbound
Sales / Reservations |
|
|
|
|
Only
certain hotels, check your local hotel website for openings |
|
|
|
|
|
|
| Beyond Marketing |
Customer
Service |
|
|
|
|
US,
CAN |
|
|
|
|
|
|
| Blue Zebra |
Appointment
Setter |
EM |
|
|
|
US |
|
X |
|
|
|
$15
- $20/hr |
| Call
Center International |
Customer
Service - various languages |
|
|
|
|
|
|
|
|
|
|
|
| Call Desk, Inc. |
Customer
Service |
EM |
X |
|
|
US;
Oregon only |
|
|
|
|
|
|
| Catalog Teleservices |
Customer
Service |
EM |
|
|
|
CAN: Cape Breton, NS |
X |
|
|
|
|
$8/hr |
| Channel Blend |
Customer
Service |
EM |
|
|
X |
US:
ID |
|
X |
|
|
|
$9/hr |
| Cloud 10 |
Customer
Service |
EM
/ IC |
|
|
|
US |
|
|
|
|
|
|
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| Connect
Plus |
Customer
Service |
|
|
|
|
US |
X |
|
|
|
|
|
| Connect2Agent |
Telemarketer |
EM |
|
|
X |
US |
|
|
X |
|
|
commission |
| Convergys |
Customer
Service |
EM |
X |
|
X |
US |
X |
|
|
|
|
$7.75
- $9/hr |
| Cruise.com |
Customer
Service / Sales |
EM |
|
|
|
US |
|
|
|
|
|
|
| Customer
Loyal Concepts |
Customer
Service |
EM |
|
|
X |
US:
AL, AZ, CA, CO, FL, GA, IL, IA, KY, LA, ME, MI, MN, MS, MO, MN, NE, NV,
NM, NC, OH, OK, OR, TN, TX, VA |
|
X |
|
|
|
$8
- $12/hr |
| Customer
Service Review (CSR) |
Customer
Service Quality Checks |
IC |
|
|
|
US:
Wayne, PA area |
X |
|
|
|
|
|
| Delta Corporate Communications |
Prospecting
Agents |
EM |
|
|
X |
US |
|
X |
X |
|
|
|
| Derosa
Communications |
Telemarketing |
IC |
|
|
|
|
|
X |
X |
|
|
|
| Dexcomm |
Customer
Service |
EM |
|
X |
|
US |
X |
|
|
|
|
$8.50/hr |
| eCallogy |
Customer
Service |
IC |
|
|
|
US |
X |
|
|
|
|
Bid
on job |
| Embarq |
Customer
Service |
EM |
|
|
|
US |
X |
|
|
|
|
|
| Expert Business Development |
Appointment
Setters |
IC |
|
|
X |
US,
CAN |
|
X |
|
X |
|
|
| Extended Presence |
Lead
Generation |
EM |
|
|
X |
US |
|
X |
X |
|
|
$18-$25/hr
+ |
| GE
Call Centers |
Customer
Service |
EM |
|
|
X |
US
(on-site training, check listing) |
X |
|
|
|
|
|
| Grindstone |
Telemarketing
(not
customer service) |
|
|
|
|
US,
CAN |
|
X |
X |
|
|
$12/hr |
Hilton
|
Customer
Service |
EM |
|
|
|
Various,
check site |
X |
|
|
|
|
|
HirePoint
TelTech |
Customer
Service |
EM |
X |
|
|
US,
UK, AU |
X |
|
|
|
|
|
Home Shopping Network
- HSN
|
Customer
Service |
EM |
|
|
|
US;
certain locations, check listings |
X |
|
|
|
|
$9.50/hr
and up |
| HotPoint
Marketing |
Sales |
|
|
|
|
US |
|
X |
X |
|
|
|
| ICT
Group |
Customer
Management |
EM |
X |
|
X |
US,
CAN |
|
|
|
|
|
|
| InfoCision |
Customer
Service |
EM |
|
|
X |
US;
OH or WV |
X |
X |
|
|
|
$8.50/hr |
Intuit
|
Customer
Service |
EM |
|
|
X |
US |
X |
X |
|
|
|
|
| Intrep |
Renewal
Specialist |
EM |
|
|
X |
US |
X |
X |
|
|
|
$12/hr |
|
|
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| J.
Lodge |
Call
Analyst |
EM |
|
|
|
US:
AZ, OH, WI, MA, PA, FL, TX, NC, VA |
X |
|
|
|
|
|
| Jet
Blue |
Reservations |
EM |
|
|
X |
US:
Salt Lake City, UT area |
X |
|
|
|
|
|
Kelly Services
|
Various |
|
|
|
|
|
|
|
|
|
|
|
| Kowal & Assoc. |
Call
Monitoring Associates |
|
|
|
|
US |
|
|
|
|
|
|
| LiveOps |
Customer
Service |
IC |
X |
X |
|
US:
contiguous 48 states |
X |
|
|
|
|
$6
- $15/hr |
| Lunarpages |
Customer
Service / Tech Support |
IC |
|
|
|
US |
|
|
|
|
X |
|
| Marriott |
Customer
Service & Reservations |
|
|
|
|
|
|
|
|
|
|
|
| Medco |
Customer
Service |
EM |
|
|
|
US:
NC - Mecklenburg, Gaston or Cleveland County area |
X |
|
|
|
|
|
| MicahTek |
Customer
Service |
IC |
|
|
|
US:
OK |
X |
|
|
|
|
?
/ per minute |
| N.E.W. |
Customer
Service |
EM |
|
|
X |
US:
on-site training 3-5 weeks |
X |
|
|
|
|
$9/hr |
| Next Level Solutions |
Telemarekting |
IC |
|
|
|
US |
|
X |
X |
|
|
$7.50/hr
+ |
| Niteo
Services |
Customer
Support |
|
|
|
|
US |
|
|
|
|
|
|
| O'Currance
Teleservices |
Sales |
|
|
|
|
US:
Training on-site in SLC, UT |
X |
|
|
|
|
$9/hr,
plus commiss. |
| On
Point Advocacy |
Customer
Service |
IC |
|
|
|
US,
CAN |
|
X |
|
|
|
$12/hr |
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| Prince
Market Research |
Telephone
Interviewer |
|
|
|
|
US:
FL, TN, TX |
|
X |
|
|
|
|
| Progressive
Business Publications |
Marketing |
|
|
|
|
US |
|
X |
X |
|
|
|
| Public Opinion Research |
Telephone
Interviewer |
IC |
|
|
|
US |
|
X |
X |
|
|
$13.25
- $25.00/hr |
| Quest Diagnostics |
Teleinterviewer |
EM |
|
|
X |
US;
training in Lee's Summit, MO |
|
|
|
|
|
|
| Reps
for Rent |
Telemarketing |
IC |
X |
|
|
US |
|
X |
X |
|
|
$8
- $15/hr |
| SCI
Live |
Customer
Service |
IC |
|
|
|
US |
X |
|
|
|
|
$0.20/min.
talk |
| Service
800 |
Customer
Service |
|
|
|
|
US |
X |
|
|
|
|
|
| Sitel |
Customer
Service |
EM |
|
|
X |
US |
X |
|
|
|
|
$9 - $9.25/hr |
| Sutherland |
Customer
Care, Tech Support |
EM |
X |
|
X |
US |
X |
X |
|
|
X |
$10
- $15/hr |
| TeLCare |
Telephone
Survey Agent |
IC |
|
|
X |
US:
Training in Boca Raton, FL |
|
X |
|
|
|
$9
- $10/hr |
| TeleLink
Call Centre |
Customer
Service |
|
|
|
|
CAN |
|
|
|
|
|
|
| TeleTech |
See
"Hirepoint"
above |
|
|
|
|
US |
|
|
|
|
|
|
| Time
Communications |
Customer
Service |
EM |
|
|
|
US:
Minneapolis, St. Paul, New York Mills and Brainerd, MN |
X |
|
|
|
|
|
| U-Haul |
Customer
Service |
EM |
|
|
X |
US |
X |
|
|
|
|
$7/hr |
VForce
|
AAA
Renewals |
EM |
|
|
|
US |
X |
X |
|
|
|
|
|
|
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| Ver-A-Fast |
Customer
Service |
IC |
|
|
|
US |
|
X |
|
|
|
|
| VIPdesk |
Customer
Service |
IC |
|
X |
X* |
US |
X |
|
|
|
|
pay
per active talk minute |
| VirtuServe |
Customer
Service, Appt. Scheduling, Telemarketing |
IC |
|
|
|
US,
CAN |
X |
X |
X |
|
|
|
| VoiceLog |
Live
Operators / Verification Agents |
IC |
|
|
|
US |
X |
|
|
|
|
$8.50
- $9.50/hr / pay per call |
| West
At Home |
Customer
Service |
EM |
|
|
X |
US |
X |
|
|
|
|
per
minute rate, per call OR guaranteed hourly rate (min. wage guarantee) |
| Westat |
Data
Collectors |
|
X |
|
|
US |
|
|
|
|
|
$8.25/hr
(Eng.)
$10.25/hr (Bi-Li)
+$2/hr (wknds) |
| Working
Solutions |
Reservations,
Enrollments, Customer Cervice, Sales, Market Research, Technical Support |
IC |
X |
|
|
US |
X |
X |
X |
|
X |
$7
- $30/hr |
| XAct
TeleSolutions |
Customer
Service |
EM |
|
|
|
US |
|
|
|
|
|
|
*
Bonus for
completing training successfully, as opposed to pay by the hour for
training.
|
