The Rat Race Rebellion
Interview with Michael Fox, Co-Founder of SwiftCity.com
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[Posted: 03/29/07]
 
Interview with Michael Fox, Co-Founder of SwiftCity.com
by Michael Haaren
 
Swift City, a new, travel-oriented site which features insider reviews of “the best places” in various cities internationally, came to our attention a few weeks ago when we found their lead for Freelance Travel Writers. (If you’re interested in proposing a review of your city, click here. Writers are paid through a sharing of advertising revenue generated by their pages.)
 
For background, Michael earned Commerce and Law degrees at the University of Queensland in Australia, and spent a year at a law firm before taking a post at an Australian auto accessories retailer. He’s working on his MBA part-time at the Australian Graduate School of Management.

Like many entrepreneurs, he has both successes and “failures” (a better form of success, where learning is concerned) in his background. He included this in his bio:
 
“During college and in the years since, he has pursued a range of different 'Rat Race Escaping' projects, including a restaurant discount card (which failed spectacularly!), a website hosting business (which went a little better and was acquired by a web development company), a joke online dating site www.DarwinDating.com (which is still running) and now a travel guide website www.SwiftCity.com (which is progressing very well!).”
 
*                      *                      *
 
RRR.com: You've taken a slightly different approach to escaping the Rat Race, and are developing Swift City while working full-time. How has that worked out for you? Did you have any entrepreneurial role models among friends or family to follow?
 
Michael Fox: It poses a set of challenges, particularly with time, but I think it's a great way to work on 'escaping the Rat Race' without taking a giant initial leap. A lot of successful entrepreneurs started their projects on a part-time basis and, while it's a challenge, it's working very well at the moment.
 
The other five Swift City co-founders have definitely been great entrepreneurial role models for me. Working with a strong team who shares ideas and loves what they do definitely helps us all out. I've also been lucky enough to meet extremely entrepreneurial people like Richard Bell, the founder of 1800 Reverse, a very successful Australia reverse charges phone company. And when all that just isn't enough, there are some great entrepreneurial books out there. One of my recent favorites is Small is the New Big, by Seth Godin.
 
RRR.com: Many of our readers internationally may be interested in becoming Freelance Travel Writers for Swift City, and profiling their cities. How do you define a "city," and what kind of cities, in general, are you most interested in?
    
Michael Fox: One of the great things about the Web is that there aren't the normal restrictions on what information can be provided. For Swift City, we don't have to limit our guide to 200 pages or something that can easily be carried around. This allows us to write about places that wouldn't be in your standard printed travel guide. We certainly need to cover the major cities, but we are also very interested in offering our readers something different by providing guides to smaller, obscure and interesting places.
 
RRR.com: Here, we loved your "Google eye stunt" [for details, see the company’s blog] to draw attention to your site (no pun intended). Since many of our readers are entrepreneurs on a budget, could you share your favorite tips on "guerilla marketing"?
    
Michael Fox: Do something whacky, fun and a little controversial! The Google eye stunt was successful for us primarily because it sparked a debate on whether what we were doing was a new form of 'spam'. The fact that it was a little whacky helped and people seemed to like the fact we had fun doing it, which we sure did! Our inspiration for that idea probably stemmed from reading Buzz Marketing by Mark Hughes a few years back.  It's a great book!
 
RRR.com: What do you see as the three greatest challenges to getting a business "up and running," and how has the Swift City team dealt with each?   

 


Michael Fox:
 
1. Finding the right team of people. For some businesses, starting with one person is fine, but for ours we needed a Web developer, strong journalism experience, marketing skills and organized people to help manage the guide writing process. Given that we wanted to keep our day jobs, we needed a decent-sized team to get all the work done. And on top of all this, we wanted people who are passionate about their work. Fortunately, we had a good network of people from law school and could draw the right team together.
 
2. Sticking with the task through thick and thin. Starting any business is tough and there are always hurdles and pitfalls to overcome. There is nothing like a love of what you are doing and a belief that you are creating a great product to get you through this.
 
3. Concentrating on the core product. We have thought of all sorts of things to add to the Swift City site. We've thought about creating comments pages, allowing users to write guides and cutting down on the quality of our editing. All these things might have added value to the site or made our jobs easier, however our core product is short, sharp, entertaining reviews of the best places in each city. If we had let ourselves become distracted and not focused on the core product, the site wouldn't be as developed as it is today.
 
RRR.com: How will Swift City set itself apart from "infopedia" sites like About.com and the blog aggregators, which seem to be assembling blogs on every topic under the sun?
 
Michael Fox: The key differentiator for us is in combining traditional journalism -- having a consistent, fun style to the writing on our site -- with a Web interface based around Google Maps. Infopedia sites tend to have information come from a lot of different sources and it isn't necessarily edited by a single editor, so the writing style is inconsistent. And we think there is no better way to get a feel for a city than to view it on a map with all the best places marked out for you!
 
RRR.com: If there were one thing you could do over again in the Swift City startup process, what would it be?
 
Michael Fox: If we had the opportunity to do things differently, we might have taken off some time from work to get the business well and truly established. Doing it part time is fun, but you really need to dedicate yourself to the task for long periods of time to make something a success. Now that the site is established, this has become a little easier for us, however some time off from work in the beginning would have really accelerated our growth.



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Average Annual Vacation Days by Country:

United States...........13
Japan...............25
Canada...............26
Great Britain............28
Brazil..............34
Germany...............35
France................37
Italy.................42
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