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'We Need 7,000 Home-Based Employees'

By Christine Durst & Michael Haaren

Oct. 11, 2012 

Every fall as the holidays approach, we see a surge in home-based jobs. This year is no different. Thousands of seasonal customer-service jobs are open now. Many of these seasonal slots can also lead to permanent positions. Here’s the story.

Online Employers Hire Early for the Holidays
It may seem premature to be hiring for the holidays, but not in the work-at-home world. Employers need time to advertise their openings, process applications, do telephone or other interviews, and train new hires. (Training is usually done remotely, at home.)

Thousands of Employees Needed Now
Below are some of the larger recruiting drives going on now. Due to taxes and other factors, some jobs are not open in all 50 states; check company websites for details. (For disclosure, TeleTech, Arise and Convergys also advertise on our work-at-home website, RatRaceRebellion.com.)

Most positions involve assisting customers on in-bound calls. Jobs may be part-time or full-time, with various shifts open. Hourly pay usually ranges from $8 to $15 with incentives. Bilingual agents are often paid more than monolingual employees.

Depending on their needs, some companies will offer permanent positions to exceptional seasonal employees. Regardless, doing your best will help assure a good reference and increase your chances of being hired when the next job comes up.

TeleTech.com: The company recently notified us that between September and December they’ll be hiring more than 7,000 part-time seasonal employees. “Virtual training is completed from the employee’s home (scheduled training, facilitator-led), with classes beginning weekly through November. Candidates must have their own computer that meets our technical requirements, plus a land line and high-speed Internet.”

Types of positions include customer service representatives, sales representatives and technical support representatives. For more, see http://www.teletechjobs.com.  

Teleflora.com: Flower delivery service Teleflora recently announced that it seeks 500 seasonal work-at-home agents. Agents “help customers choose and order the perfect flower arrangements to celebrate milestones like birthdays or anniversaries or assist customers with choosing the perfect holiday floral gift for loved ones and friends.”  

Per the company, applications are being accepted through November 1. For details, see
http://tinyurl.com/8jthgfd.
 
Arise.com: Arise Virtual Solutions notified us that they seek to hire 14,000 agents. Agents are independent contractors. “Pay rates usually range between $9 and $16 per hour. Arise has a flexible scheduling system that lets you choose the companies and industries you want to support and the hours you want to work, down to the 30-minute increment.” For more, see http://partner.arise.com.

Convergys.com: Convergys seeks 300 home-based agents, with applications being accepted through early December. The pay rate is $9 per hour.

“We’re accepting applications from the 48 contiguous states, with special preference given to the following states: Kentucky, Kansas, New York, Texas, North Dakota, Oregon and Washington. Training is virtual and fully paid.” For details, see http://www.convergys.com/company/careers/work-at-home.

Sitel.com: Sitel notified us that they’re hiring both permanent and temporary agents, in “customer care, technical support, and sales support, across multiple channels (telephonic, email, chat, social media, etc.).” Per the company, base hourly pay usually starts between $9.00 and $11.28.

Sitel currently employs agents in 34 states and in Ontario, Canada. For more, go to http://www.sitel.com, then scroll down and click on “Careers.”

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Christine Durst and Michael Haaren are leaders in the work-at-home movement and advocates of de-rat-raced living. Their latest book is Work at Home Now, a guide to finding home-based jobs. They offer additional guidance on finding home-based work at www.RatRaceRebellion.com. To read features by other Creators Syndicate writers and cartoonists, visit the Creators Syndicate Web page at www.creators.com.

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