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History of Virtual Assistance / Birth and
Early Years
Folks,
With the growth of the VA industry have come some misrepresentations as
to the origins of the field, some by mistake, others by intention.
Chris and I would like to thank the people who have helped keep the
facts clear, and I'd like to take a moment here to reaffirm the
historical record (a good thing to do every few years), and Chris's
role as founder of the industry.
(Ironically, some of the intentional misrepresentations have come from
people who were expelled from the Staffcentrix online incubator for VAs
in the early 2000s, but that�s another story.)
HISTORY OF
THE
VIRTUAL ASSISTANCE INDUSTRY -- BIRTH AND EARLY YEARS
1993 -- Chris
is
referred to as a "Virtual Assistant"
Detail:
In 1993 -- years before Stacy Brice (with all respect to Stacy,
who is a bona fide pioneer in the industry) learned of Thomas Leonard
of Coach U, and had contacted Coach U not to become Leonard�s VA, but
to sign up for a coaching newsletter (I will quote from Stacy's blog
entry in a moment) -- Chris was already being referred to as a Virtual
Assistant, working remotely with Karen Stanley, CEO of Stanley
&
Associates, a Priority Management franchise firm in Stamford, CT.
Just to keep the record straight, here are Stacy's blog remarks:
"Moving
into the mid-nineties, a friend pointed me in the direction of
Coach U, the leader in professional coach training. Not surprising,
their program was delivered virtually. Intrigued, I signed up for their
internet newsletters - hoping to learn more about the profession of
coaching, and the training program they offered.
And
one day, a notice was sent out to all the newsletter subscribers.
Thomas Leonard, founder of Coach U, was going to be traveling the
country in his RV on sabbatical, and he wanted someone to run his life
for him while he was away.
Instantly
excited, I knew Thomas needed me. We talked, and decided to work
together."
(For
more, see the blog at www.virtualosophy.typepad.com/about.html
)
To resume, in 1993, Chris, 120 miles away from Karen Stanley's Stamford
office, in rural Woodstock, CT, was being referred to by Stanley as her
"Virtual Assistant" (functioning as Stanley's virtual business manager
via phone, fax, etc.), and in 1994 began to use the Internet in her
work with Stanley.
1995 -- CHRIS
LAUNCHES THE FIRST VA PRACTICE, My Staff (at
MYSTAFF.COM). (Chris's explanation of Virtual Assistance, and many
other aspects of this history-making site, would ultimately wind up on
many early VA websites across the Internet.)
Detail:
In 1995 (again, approximately when Stacy Brice, as Stacy
herself notes in her blog, was just learning of Thomas Leonard, to
subscribe to his newsletters, because she was interested in coaching,
not to serve as his VA), Chris launched the first denominated "Virtual
Assistant" practice, My Staff, at www.mystaff.com, from the basement of
her home in Woodstock, CT.
Oddly, some websites give the My Staff launch as 1998. However, this is
simply -- intentionally or unintentionally -- wrong, by a full three
years.
(For history buffs, and for any skeptics, Chris has ample proof of the
year when My Staff began, and if anyone is interested, please simply
write me at mhaaren (AT) staffcentrix.com. The Woodstock Town Hall,
which
has been contacted by researchers -- researchers who, surprisingly,
have never contacted us to learn the facts -- does not have a
registration for My Staff for 1995, because Chris was told by the town
office at that time that she wasn't required to register as a "DBA"
under town regulations. Several years later, Chris re-formed My Staff
as an LLC, and registered with the town office.)
Resuming, in 1995, continuing her Virtual Assistant relationship with
Chris, Karen Stanley becomes the first client of My Staff, quickly
followed by other Priority Management franchisees from across the US
and around the world -- the UK, Canada, Australia, Singapore, etc, and
ultimately the franchisor itself, Priority Management corporate,
headquartered in Canada.
Also in 1995, soon after Chris's My Staff website launched, and the
word got out, she began to be bombarded with queries from people
wanting to "do what she was doing," and to be a "VA" too, and she began
to advise interested individuals on how to become a VA.
In
1997,
Stacy Brice (according to her website, and we have no reason to
disagree) launches VA training firm AssistU.
In
1998,
the Global Association of Virtual Assistants is in operation
(GAVA is a for-profit organization of VAs, run by sisters Amy Sarai and
Julie Hewitt). However, GAVA disappears from the Internet within the
next few years.
In
1999
Chris and I simultaneously launch Staffcentrix -- which quickly
becomes the largest VA training company in the world, ultimately with
clients like the US Air Force, US Army, US Department of State, etc.,
and continues to host the largest online community of VAs -- and the
International Virtual Assistants Association, the VA industry's first
nonprofit parent organization.
(Chris and I launched IVAA because we knew that the new industry might
not survive without at least one nonprofit organization to see to its
ethical evolution and professional standards. Soon after getting IVAA
up and running, we turned it over to its members, as planned from its
inception.)
OTHER
DATES AND EVENTS OF INTEREST
In
1998,
Chris appears in a Business Week article on virtual
outsourcing. (Chris and I realized early on that the industry might not
survive without solid media coverage. For more on our media record,
please see www.ratracerebellion.com/inthenews.htm
. The '98 Business Week article is still online, at www.businessweek.com/smal...595059.htm
)
In
1999,
Chris and I address the United Nations on how the Virtual
Assistant model can help people with disabilities work from home.
In
2000,
Chris and I author the first published instructional manuals
for Virtual Assistants (still listed on Amazon, though out of print).
In
2005,
Chris and I write the first mainstream (non self-published)
how-to book for Virtual Assistants, "The 2-Second Commute -- Join the
Exploding Ranks of Freelance Virtual Assistants," brought out by
independent publisher Career Press.
Much has happened since the early days, and many others have joined in
accelerating and leading the movement. However, despite all that has
developed, and all the beautiful changes in the lives of individuals
and families that the VA career choice has brought, Chris and I believe
that the "Glory Days" of the VA industry are still to come -- and we
can't wait to see them, and, with the thousands of wonderful VAs all
over the world, continue to help them dawn.
Best,
Mike
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