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The 2-Second Commute


Based on the highly-successful Virtual Assistant training programs Chris Durst and Michael Haaren developed for the US Armed Forces and the US Department of State, The 2-Second Commute: Join the Exploding Ranks of Freelance Virtual Assistants brings you the knowledge without the classroom!

Training program participants have billed over $30 MILLION since our training programs started in 2002. Now YOU can learn from Chris & Mike, too, and start your own successful VA business!

2-SECOND COMMUTE
CHAPTERS


Preface

Introduction

Chapter 1
Why Become a Virtual Assistant?
  • personal & professional reasons to explore this industry
Chapter 2
Exploring Virtual Assistance
  • virtual assistance defined
  • industry demographics
  • services, fees, and trends
  • why businesses work with VAs
  • international outlook
Chapter 3
Reality Checks & Self-Assessments
  • exploring important considerations - motives, lifestyle, family, children, etc.
  • entrepreneurial self-assessment
  • VA readiness self-assessment
  • Spouse With a Mouse™ - from our Department of State and US Armed Forces training programs, a special section to help your "significant other" understand what it will be like to have a business in the house.
Chapter 4
Developing a "Service Menu" That You Can Live and Grow With
  • inventory your values, interests, and skills to determine your most marketable skills

Chapter 5

Estimating Costs and Setting Fees
  • projecting your costs, picking your "salary", setting your hour, and our special formula for calculating a reasonable baseline fee
  • comprehensive fee survey (see what other VAs are charging)
  • getting paid -contracts, credit cards, invoices, retainers, etc.
Chapter 6
Setting Up Your Business and Your Office
  • naming and registering your business
  • forms of business ownership
  • permits and licenses
  • insurance
  • home office setup
Chapter 7
Building a Healthy Foundation for Your Business
  • defining your ideal client, interviewing clients, partnering with clients
  • the art of virtual communications
  • SWOT analysis - discovering your Strengths, Weaknesses, Opportunities, and Threats
  • the benefits of "niche marketing" - identifying your target market
Chapter 8
Let the Marketing Begin!
  • image is everything
  • talking about what you "do"
  • marketing and email
  • your Web site - your "global billboard"
  • press releases
  • harvesting the local "business crop"
  • leveraging the media
  • guest lecturing
  • our 5 favorite marketing techniques
  • the Strategic Marketing Plan - your blueprint for building a successful business through effective marketing
Chapter 9
Pulling It All Together and Keeping It There
  • a collection of tips, tool, techniques, and pointers for making your business a success
Chapter 10
The VA Toolbox: Resources and Information
  • VA trade groups, email lists, certifications and training programs
  • specialized resources for homeschoolers, "trailing spouses", work at home parents, and people with disabilities
  • resources and other information for the "frugal VA"
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Work from home as a
Transcripionist



nutshellsThe niche in a nutshell:
A transcriptionist is a qualified individual (through education or training) who types verbatim (word for word) what’s been recorded onto a cassette tape or digital file. A special tape player (called a dictaphone or transcriber), equipped with a foot pedal and headset, is used to listen to the recordings. A .wav pedal and related software are used to transcribe digitally recorded dictation.

Top 5 Services Provided in this Niche
  • Transcription of Law Enforcement Investigations
  • Transcription of Legal Documents
  • Transcription of Medical Reports
  • Transcription of Technical Documents
  • Transcription of General Correspondence, Meeting Minutes, etc.
Top 5 Hiring Markets
  • National Transcription Companies
  • Law  Firms & Court Reporters
  • Law Enforcement Agencies
  • Hospitals & Medical Practices
  • Additional markets and links to online applications can be found in my book, Start Your Own Transcription Business

Pay Range for this Niche

Pay for independent transcriptionists depend on several factors, including the area of the country you “practice” in, your skills and background and whether or not you’re operating under a contract.  On average, medical transcriptionists make slightly more than those in other specialties and require considerably more training than their sister transcriptionists. 
Start Your Own Transcription Business shares a detailed method for figuring your ideal per line and/or per page rates
Recommended Skillsets
  • Fast, accurate typist.
  • Excellent time management and organizational skills.
  • Ability to stay focused and meet short deadlines.
  • Proficient in terminology required of your chosen specialty.
  • Above average skills in grammar and punctuation.
Niche Overview
Having your own transcription business provides the flexibility that allows for family and fun time on YOUR schedule, while providing a steady income.  Depending on your skill and the number of hours you devote to your business, you have the potential of earning a very good annual income ($30K-70K), or supplementing your current income.  When I first started in “the business” my initial goal was to earn enough “mad money” to pay my monthly SUV note and to fund a nice week-long vacation for my family.  I quickly met and exceeded that goal through determination, dedication and hard work.  You can easily do the same.

The market for home-based/independent transcriptionists is huge, especially since the emergence of the Internet. Although the market is vast, competition is as well so thorough training, excellent qualifications and proper marketing techniques are essential to your success.  Clients range from national companies and local health and legal professionals to graduate students and individuals in your neighborhood seeking a qualified translation of their recorded information.

Ideally a transcriptionist should possess a very good typing speed and a knack for terminology, excellent proofreading skills, work well with no supervision and ability to keep your cool under pressure. There are other qualities that are essential, such as a good business sense, proper equipment and techniques, organizational skills as well as a never-give-up attitude.  Depending on your specialty, advanced training in terminology may be required.

A transcriptionist can specialize in various areas, including but not limited to:  entertainment, general, law enforcement, legal, medical, medicolegal, technical, etc.  Below are a few of the projects you may be expected to complete when specializing in the aforementioned areas:
  • Entertainment – transcript of interviews, recordings, manuscripts, etc.
  • General – committee meeting minutes, general correspondence, etc.
  • Law Enforcement – criminal investigations, internal affairs investigations, pre-sentence and pre-parole investigations, narcotics and other covert investigations, clemencies, affidavits and warrants, violation reports, etc.
  • Legal – various pleadings, private investigation reports, insurance investigation reports, depositions, hearings, etc.
  • Medical – initial case notes, psychological evaluations, counseling summaries, sEMG feedback reports, radiology reports, oncology reports, OB-GYN reports, etc.
  • Medicolegal – radiology reports, toxicology reports, histology reports, autopsy reports, etc.
  • Technical – minutes of intense focus groups, transcription of statistical reports, etc.
There are many online and residential training programs that provide an excellent insight into the field of transcription.  I have personally reviewed and recommend the training programs offered through CareerStep and the Virtual Learning Center for those interested in advanced training in the medical specialty; for those interested in legal and/or law enforcement transcription, I recommend the Fast Track LT Course.  My book, Start Your Own Transcription Business, includes detailed check-off sheets and questions for effectively evaluating and comparing training programs.
 
As with any business, there are downsides to operating your own transcription business:  the possibility of carpal tunnel syndrome, eye fatigue, (sometimes) frequent delay in receiving payment from companies you’re contracted or subcontracted with, no employer-supported health insurance, no paid leave and often lonely (no coworkers to chat with).  Overall the advantages far outweigh the disadvantages!


Recommended Reading

Tools of the Trade
  • .wav pedal and software
  • micro/mini cassette dictaphone/transcriber
  • Standard cassette dictaphone/transcriber
  • four-track dictaphone/transcriber (optional)
  • headphones that filter outside noise (optional)
  • amplifier attachment for headphones (optional)
Organizations & Associations
Resource Links



About Sandra K. Shirah, CLA, CMT - Transcription
Ms. Shirah holds degrees in Office Administration, Paralegal Studies and Criminal Justice. She's a Certified Legal Assistant, Notary Public, an "approved" four-track transcriptionist (U.S. Federal Court System).  She has “moonlighted” as an independent transcriptionist since 1989 and in 1994 established her own company, DepoScribe, Inc.

In 2002, in response to an overwhelming number of how-to questions, Ms. Shirah wrote a short ebooklet to address them all. Four years and three editions later the 24-page ebooklet has grown to a 170+ page book of proven tips and techniques for the budding transcription business owner.  Start Your Own Transcription Business won the distinction of EPPIE Finalist for Best Non-Fiction in 2005. It’s currently in its 3rd printing, newly updated for 2007.  To order the book or enroll in one of Ms. Shirah’s online courses, please visit http://www.kaliannah.com.

Ms. Shirah now concentrates on furthering her writing career and is contemplating the eventual completion of her Juris Doctor.



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US Army
Air Force Aid Society
Air Force Aid Society
US Air Force Europe
US Air Force Europe
United States Air Force
US Air Force
US AIr Force Academy
US Air Force Academy

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