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The 2-Second Commute


Based on the highly-successful Virtual Assistant training programs Chris Durst and Michael Haaren developed for the US Armed Forces and the US Department of State, The 2-Second Commute: Join the Exploding Ranks of Freelance Virtual Assistants brings you the knowledge without the classroom!

Training program participants have billed over $30 MILLION since our training programs started in 2002. Now YOU can learn from Chris & Mike, too, and start your own successful VA business!

2-SECOND COMMUTE
CHAPTERS


Preface

Introduction

Chapter 1
Why Become a Virtual Assistant?
  • personal & professional reasons to explore this industry
Chapter 2
Exploring Virtual Assistance
  • virtual assistance defined
  • industry demographics
  • services, fees, and trends
  • why businesses work with VAs
  • international outlook
Chapter 3
Reality Checks & Self-Assessments
  • exploring important considerations - motives, lifestyle, family, children, etc.
  • entrepreneurial self-assessment
  • VA readiness self-assessment
  • Spouse With a Mouse™ - from our Department of State and US Armed Forces training programs, a special section to help your "significant other" understand what it will be like to have a business in the house.
Chapter 4
Developing a "Service Menu" That You Can Live and Grow With
  • inventory your values, interests, and skills to determine your most marketable skills

Chapter 5

Estimating Costs and Setting Fees
  • projecting your costs, picking your "salary", setting your hour, and our special formula for calculating a reasonable baseline fee
  • comprehensive fee survey (see what other VAs are charging)
  • getting paid -contracts, credit cards, invoices, retainers, etc.
Chapter 6
Setting Up Your Business and Your Office
  • naming and registering your business
  • forms of business ownership
  • permits and licenses
  • insurance
  • home office setup
Chapter 7
Building a Healthy Foundation for Your Business
  • defining your ideal client, interviewing clients, partnering with clients
  • the art of virtual communications
  • SWOT analysis - discovering your Strengths, Weaknesses, Opportunities, and Threats
  • the benefits of "niche marketing" - identifying your target market
Chapter 8
Let the Marketing Begin!
  • image is everything
  • talking about what you "do"
  • marketing and email
  • your Web site - your "global billboard"
  • press releases
  • harvesting the local "business crop"
  • leveraging the media
  • guest lecturing
  • our 5 favorite marketing techniques
  • the Strategic Marketing Plan - your blueprint for building a successful business through effective marketing
Chapter 9
Pulling It All Together and Keeping It There
  • a collection of tips, tool, techniques, and pointers for making your business a success
Chapter 10
The VA Toolbox: Resources and Information
  • VA trade groups, email lists, certifications and training programs
  • specialized resources for homeschoolers, "trailing spouses", work at home parents, and people with disabilities
  • resources and other information for the "frugal VA"
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Work from home as an
E-Newsletter Publisher



nutshellsThe niche in a nutshell:
Professionals and business owners stay in touch with prospects and clients with newsletters. The advent of email in the last 10 years has meant it is easier and more cost effective to send electronic versions of newsletters, called e-newsletters, or ezines, rather than printed ones. The complexity of ezine design, formatting and delivery has bred a new occupation: home-based ezine publishers. Some provide partial services, such as HTML template designs, or article content; others provide complete services: content, formatting, design, database management and delivery. There are many niche writers and ezine publishers who specialize in ezines for occupations such as dentists, realtors, and all sorts of coaches and consultants.

Top 5 Services Provided in this Niche
  • Writing: finding or creating content for newsletters
  • Ezine set up and template design
  • HTML, PDF or text-based formatting
  • Bulk email delivery through special servers
  • Database management & tracking and reporting of open rates and click-through information
Top 5 Hiring Markets
  • Self employed
  • Can be hired by other ezine publishers to furnish all or part of the work
  • Can be hired by professionals and small businesses (subscribers)
  • Can be hired by larger companies who wish to outsource their newsletter work
Pay Range for this Niche
  • Depends largely on what subscribers are willing to pay and the scope of services provided
  • Depends on targeted niche market – some professions value ezines more and have more money to spend
  • Can vary from five to six figures
  • Overhead costs are very little
Recommended Skillsets
  • Intermediate to advanced computer skills
  • Knowledge of HTML coding
  • Willingness to be behind a computer 8 to 12 hours a day (or part-time)
  • Continual learning of latest technology and Internet marketing trends
  • Comfortable using software such as Adobe InDesign, PhotoShop, Dreamweaver or Front Page
  • Proficient English language writing skills (or other language in your own country)
  • Ability to focus, concentrate and communicate clearly
  • Journalism and copywriting skills a plus
  • Common sense and wisdom a plus
  • Ability to sort through the babble and clutter and sift through tons of information to find the nuggets and pearls
  • Marketing skills to grow your business and gain new clients
Niche Overview
Working from home as an ezine publisher can be fun, satisfying, lucrative, and … a lot of hard work! Some days I tear my hair out; sometimes I’m smiling with joy at the ease of working from home doing what I love, and getting paid for it.

Ezine publishing involves a grab bag of skills. All in one day, I am reading books, researching topics on Google, writing, editing, doing layout work to fit content into a custom-designed template, correcting HTML coding, posting on a website, entering data into an emailing account, sending email blasts of thousands of ezines to private opt-in lists of subscribers, and tracking open and bounce rates.

Most days I smile and thank the Cyber Gods. Then there are days plagued by Spam Devils, delivery glitches and coding errors. Let me tell you more about this profession and perhaps you will see which skills and talents you have that can be applied to becoming an e-newsletter publisher.

I started out creating printed newsletters for psychologists and coaches in the 1990s. Quickly I realized the advantages of using email instead of printed newsletters. With e-newsletters there is no postage, no printing costs, and no waste because of printing errors. And subscribers are willing to pay the same price for electronic newsletters as for printed. Soon I realized there are hardly any overhead costs involved in e-newsletter publishing, and most of the fees collected go to profits. Another reason this is such a great profession!

If you can furnish all the parts of an ezine yourself, you don’t have many costs. You have your computer, your high-speed connection, and some software programs, but subscribers pay you for the convenience of outsourcing their newsletters. If you have certain newsletter skills and knowledge, people will pay you for providing excellent service.

You don’t have to be able to provide all of the elements to start. You can take one part of the publishing job, such as writing content, or template design, or formatting, and create a home-based business marketing those services to busy professionals.

In the beginning, I didn’t know much about email or the Internet. I knew how to write. So I began my newsletter service providing quality articles that other professionals could use in their ezines. In my case, the topics were for executive coaches and consultants. I wrote an article that would be interesting to the clients and prospects my subscribers. I sold the same article to several different people in different parts of the globe for use in their own ezines. I gave them reprint rights; they could put their names as author. They did the formatting and distribution. Later, I learned how to format PDF files, and later again, I learned HTML coding and formatting.

But I didn’t do any ezine distribution. I provided the file to my client and they took care of the rest. Later on, I learned how to use a professional emailing system and began offering complete newsletter services.

But let’s take a different example, veterinarians. This profession likes to send out ezines with stories about pets and pet care. If you have knowledge about these topics, you can research and write articles for that field and market them to veterinarians for use in their ezines. If you have the skills, you can also offer to format their ezines for them. You use a generic article, and place the vet's personal information into the template. You deliver a custom-designed ezine complete with their logo, marketing message, and an interesting article. And once you have acquired email experience, you can provide complete management and distribution services to them.

If publishing other people’s ezines is so profitable, why aren’t more people doing it? Some people don’t like to write. Others do, but haven’t mastered the craft of writing for other people. Articles should be generic, non-personal, interesting and evergreen (not time-sensitive or seasonal).

Other people struggle with the technological aspects of ezine design and formatting. When mistakes are made and published, they are irretrievable and embarrassing. You must have a perfectionist’s mind-set and double check everything before hitting the ‘send’ button.

And then, many people struggle with finding clients. You must be ready and willing to spend time, money and energy to achieve a strong Internet presence, making it easy for people who need your services to find you.

Having a static website isn’t enough to get found and get clients on the Internet. A business blog will do more for your marketing efforts than a website. A blog requires that you write on it 2-3 times a week in order for it to be effective as a client magnet. You will most likely have to master other Internet marketing skills such as publishing your own ezine, creating and giving away bonus reports to build a list of prospects, and submitting articles and press releases to online distribution sites.

Eventually, if you are successful, you will want to outsource the parts of the ezine publishing you like the least. Several years ago, I hired a marketing coach who was so good, we became full partners. We found a low-cost service in India who does formatting for us. I still do some of the initial designs for PDFs because I enjoy that work. I do all of the writing, although I am constantly looking for good writers to provide additional content for other niches. (Email me if you love writing!)

We also contract with a programmer who designs the HTML templates, provides the emailing system and trouble shoots glitches. Our costs are still quite low, and subscription prices have increased each year. Because we can use an article multiple times for different subscribers, profits can increase exponentially.

Providing excellent customer service is key for retaining subscribers. We added blogging services and we help clients with shopping cart setups, and provide general Internet marketing services and consulting. Now that we have mastered e-newsletter publishing, we train and consult with others who want to start up their own home-based e-newsletter publishing service. If this is something that interests you, please email us with your questions.


Recommended Reading

Tools of the Trade
  • State of the art computer, or at least one not more than 2 years old
  • High speed DSL or cable Internet connection service
  • Adobe InDesign, Dreamweaver or FrontPage, PhotoShop
  • KickStartCart internet marketing and ecommerce system
  • Membership in a gym to offset all the hours spent sitting at a computer!
Organizations & Associations

Resource Links



The Blog SquadAbout Patsi  Krakoff, Psy.D. & Denise Wakeman

Known as The Blog Squad, Denise Wakeman and Patsi Krakoff, Psy.D., www.BlogSquad.biz, are authorities in helping independent professionals and small businesses to grow and prosper through optimizing their Internet marketing with ezines and blogs.
 
They publish hundreds of e-newsletters for other professionals through their ezine publishing company, www.CustomizedNewsletters.com . Patsi is author of a library of ezine article for executive coaches and consultants at www.CustomizedNewsletterArticles.com. They also write on topics such as Internet marketing, blogs, ezine marketing, writing and marketing books with a blog, plus several private blogs for clients and programs they teach. 
 
The Blog Squad are co-authors of "Secrets of Successful Ezines, a Guide to Writing and Publishing an Ezine that Gets Results,” www.EzinePublishingSystem.com.

©2007 Patsi  Krakoff, Psy.D. & Denise Wakeman, The Blog Squadtm


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