| Our Books |
"Work
at Home Now: The
No-nonsense Guide to Finding Your Perfect Home-based Job,
Avoiding
Scams, and Making a Great Living"
The 2-Second Commute:
Join the Exploding Ranks of Freelance Virtual Assistants
|
|
Work
at Home Call Center & Customer Service Companies At-A-Glance
Please
DO NOT assume that just because a
company appears on this list
that they have current openings for home-based workers. Always take the
time to visit their corporate Web site and review their current
opportunities. PLEASE
DO NOT CALL THESE COMPANIES! If there are openings, be
sure to follow the application directions on their
sites.
Note: This
site
contains advertisements as well as screened job leads. Please
visit our FAQ page for more.
| Code Key: |
IC
=
Independent Contractor |
EM
=
Employee |
| BC
=
Background Check* |
CC
= Credit
Check |
PdT
= Paid
Training |
| IB
= Inbound |
OB
=
Outbound |
TM
=
Telemarekting |
| AS
=
Appointment Scheduling |
TS
=
Technical Support |
*
background check may include a credit check |
`
`
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| 1-800-Contacts |
Customer
Service |
EM |
|
|
X |
US:
Training in Draper, UT (4-6 months) |
X |
|
|
|
|
$9/hr |
| 1-800-FLOWERS |
Customer
Service |
EM |
|
|
X |
US:
check for specific states |
X |
|
|
|
|
$9/hr |
| Accolade Support |
PC
Desktop Support |
IC |
X |
|
|
US |
X |
|
|
|
X |
$8.25
- $10/hr |
| AccuConference |
Customer
Service |
IC |
|
|
|
US:
Dallas / Fort Worth, TX |
X |
|
|
|
|
|
| ACD
Direct |
Customer
Service |
IC |
X |
|
|
US |
X |
X |
|
|
|
|
| Advanis |
Research
Interviewer |
IC |
|
|
|
CAN |
|
X |
|
|
|
|
| AdviseTech |
Telemarketing |
EM |
|
|
X |
US |
|
|
X |
|
|
|
 |
| Alpine
Access |
Customer
Service |
EM |
X |
X |
X |
US |
X |
|
|
|
|
$9/hr
and up |
| Amazon.com |
Customer
Service |
|
|
|
|
Certain
US states |
|
|
|
|
|
$10/hr
and internships |
| American Airlines |
Reservations
Agents |
IC |
|
|
|
Certain US states |
X |
|
|
|
|
|
|
|
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| APAC Customer Services, Inc. |
Customer
Relationship Management |
IC |
|
|
X |
US |
X |
|
|
|
|
$8/hr
and up |
Apple
|
Technical
Support |
EM |
|
|
X |
US
- certain regions; check listings |
X |
|
|
|
X |
|
Arise
Mac
and PC
|
Customer
Service, Sales, or Tech Suppt |
IC |
X |
|
|
US
most states; CAN |
X |
X |
X |
|
X |
$10
- $14/hr |
FREE
Return Address Labels from VistaPrint.com! Click here. |
| ARO |
Customer
Service, Sales, Premium Auditors, B2B Marketing |
EM |
|
|
X |
US |
X |
X |
X |
X |
|
$8/hr |
| Aspire Lifestyles (formerly VIPdesk) |
Customer Service |
EM |
|
|
|
U.S., CAN, EU, Asia, AU/NZ, China/Taiwan, JAP, RU, UAE, SA, UK |
|
|
|
|
|
pay
per active talk minute |
| Asurion |
Customer
Service |
EM |
|
|
X |
US;
Evans, CO area |
X |
|
|
|
|
|
| Auralog |
Customer
Service |
EM |
|
|
|
US:
GA,
PA, MD, VA, NC, NH, AZ |
X |
|
|
|
|
$7
- $9/hr |
| Auto Point, Inc. |
Declined
service advisot |
EM |
X |
|
X |
All
US states |
X |
X |
X |
X |
|
$10.00
- $15.00/hr |
| Baby
To Bee |
Telemarketing |
IC |
|
|
X |
US |
|
X |
|
|
|
$10/hr |
Best Western Hotels
|
Inbound
Sales / Reservations |
|
|
|
|
Only
certain hotels, check your local hotel website for openings |
|
|
|
|
|
|
| Blue Zebra |
Appointment
Setter |
EM |
|
|
|
US |
|
X |
|
|
|
$15
- $20/hr |
 |
| Call
Center International |
Customer
Service - various languages |
|
|
|
|
|
|
|
|
|
|
|
| Call Desk, Inc. |
Customer
Service |
EM |
X |
|
|
US;
Oregon only |
|
|
|
|
|
|
| CenturyLink |
Voice
and Data Support |
EM |
|
|
|
FL,
IN, KS, MN, MO, NC, NE, NJ, NV, OH, PA, SC, TN, TX, VA, WY |
|
|
|
|
|
$10
- $11/hr |
| Channel
Blend |
Customer
Service |
EM |
|
|
X |
US:
ID |
|
X |
|
|
|
$9/hr |
| Cloud 10 (see Transcom) |
Customer
Service, Sales, Tech Support |
EM |
X |
|
X |
US |
X |
|
|
|
X |
$8.50
- $11.00 per hour |
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| ContractXchange |
Customer Service |
IC |
|
|
|
US;
CA, MT, ND, AZ, HI, IA, MD, OK, TX, MI, KS, RI,
CAN, UK |
|
|
|
|
|
|
| Convergys |
Customer
Service |
EM |
X |
|
X |
US |
X |
|
|
|
|
$9.00
per hour + |
| Cox Communications |
Customer
Service, Billing Reps |
EM |
|
|
|
US:
AZ |
|
|
|
|
|
|
| Cruise.com |
Customer
Service / Sales |
EM |
|
|
|
US |
|
|
|
|
|
|
| Customer
Service Review (CSR) |
Customer
Service Quality Checks |
IC |
|
|
|
US:
Wayne, PA area |
X |
|
|
|
|
|
 |
| Denihan Hospitality Group |
Reservation
Agents |
EM |
|
|
|
US:
NY city area |
|
|
|
|
|
|
| Derosa
Communications |
Telemarketing |
IC |
|
|
|
|
|
X |
X |
|
|
|
| Direct
Interactions |
Customer
Service, Tech Support |
EM |
|
|
|
US |
X |
X |
|
|
X |
$9
- $11 / hour |
| eCallogy |
Customer
Service |
IC |
|
|
|
US |
X |
|
|
|
|
Bid
on job |
| Expert Business Development |
Appointment
Setters |
IC |
|
|
X |
US,
CAN |
|
X |
|
X |
|
|
| Frontline |
Customer Service |
|
|
|
|
US |
|
|
|
|
|
|
| GE
Call Centers |
Customer
Service |
EM |
|
|
X |
US
(on-site training, check listing) |
X |
|
|
|
|
|
| GlobeWire.com |
Lead generation |
IC |
|
|
|
|
|
|
|
|
|
|
| Grindstone |
Customer
Service, Sales & Tech Support |
EM |
X |
|
X |
US,
CAN |
X |
|
X |
|
X |
$8.50
- $11.00 /hr |
Hilton
|
Customer
Service |
EM |
|
|
|
Various,
check site |
X |
|
|
|
|
|
Hiring Writers, Bloggers, Proofreaders and
more! |
Home Shopping Network
- HSN
|
Customer
Service |
EM |
|
|
|
US;
certain locations, check listings |
X |
|
|
|
|
$9.50/hr
and up |
| ICT
Group (Sykes) |
Customer
Management |
EM |
X |
|
X |
US,
CAN |
|
|
|
|
|
|
| InfoCision |
Customer
Service |
EM |
|
|
X |
US;
OH or WV |
X |
X |
|
|
|
$8.50/hr |
Intuit
|
Customer
Service |
EM |
|
|
X |
US |
X |
X |
|
|
|
|
| Intrep |
Renewal
Specialist |
EM |
|
|
X |
US |
X |
X |
|
|
|
$12/hr |
| Ipsos NA |
@ Home Interviewers |
EM |
|
|
X |
US:
OH and KY
CANADA |
|
|
|
|
|
$8
during training; $8.75 and higher after |
|
|
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| J.
Lodge |
Call
Analyst |
EM |
|
|
|
US:
AZ, OH, WI, MA, PA, FL, TX, NC, VA |
X |
|
|
|
|
|
| Jet
Blue |
Reservations |
EM |
|
|
X |
US:
Salt Lake City, UT area |
X |
|
|
|
|
|
Kelly Services
|
Various |
|
|
|
|
|
|
|
|
|
|
|
| LiveOps |
Customer
Service, Licensed Insurance, Roadside Assistanc, General/Sales, Bilingual - Spanish |
IC |
X |
X |
|
US:
contiguous 48 states |
X |
|
|
|
|
“.25$/min
of talk time plus sales incentives of $1-20"
May vary depending on role. |
 |
| Maritz Research |
Customer Service / Interviewers |
EM |
|
|
X |
|
|
X |
|
|
|
$7.25-$8.00/hour |
| Marriott |
Customer
Service & Reservations |
|
|
|
|
|
|
|
|
|
|
|
| Medco |
Customer
Service |
EM |
|
|
|
US:
NC - Mecklenburg, Gaston or Cleveland County area |
X |
|
|
|
|
|
| MicahTek |
Customer
Service |
IC |
|
|
|
US:
OK |
X |
|
|
|
|
?
/ per minute |
| NCO |
Customer
Service |
EM |
|
|
|
US |
|
|
|
|
|
|
| N.E.W. |
Customer
Service |
EM |
X |
|
X |
US:
on-site training 3-5 weeks |
X |
|
|
|
|
$9.50/hr |
| Next Level Solutions |
Telemarekting |
IC |
|
|
|
US |
|
X |
X |
|
|
$8.00/hr
+ |
| Niteo
Services |
Customer
Support |
|
|
|
|
US |
|
|
|
|
|
|
| O'Currance
Teleservices |
Sales |
|
|
|
|
US:
Training on-site in SLC, UT |
X |
|
|
|
|
$9/hr,
plus commiss. |
| On
Point Advocacy |
Customer
Service |
IC |
|
|
|
US,
CAN |
|
X |
|
|
|
$12/hr |
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| Prince
Market Research |
Telephone
Interviewer |
|
|
|
|
US:
FL, TN, TX |
|
X |
|
|
|
|
| Progressive
Business Publications |
Marketing |
|
|
|
|
US |
|
X |
X |
|
|
|
| Quest Diagnostics |
Teleinterviewer |
EM |
|
|
X |
US;
training in Lee's Summit, MO |
|
|
|
|
|
|
| Service
800 |
Customer
Service |
|
|
|
|
US |
X |
|
|
|
|
|
 |
| Sitel |
Customer
Service |
EM |
|
|
X |
US |
X |
|
|
|
|
$9
- $9.25/hr |
| Support.com |
Techincal
Support, Sales |
EM |
|
|
X |
US |
|
|
|
|
|
|
| Sutherland |
Customer
Care, Tech Support |
EM |
X |
|
X |
US |
X |
X |
|
|
X |
$10
- $15/hr |
| TeLCare |
Telephone
Survey Agent |
IC |
|
|
X |
South Florida |
|
X |
|
|
|
$9
- $10/hr |
| TeleTech |
Customer
Service, Sales
|
EM |
|
|
X |
US,
UK |
|
|
|
|
X |
|
| Transcom (formerly Cloud 10) |
Customer
Service, Sales, Tech Support |
EM |
X |
|
X |
US, CAN |
X |
|
|
|
X |
$8.50
- $11.00 per hour |
| U-Haul |
Customer
Service |
EM |
|
|
X |
US |
X |
|
|
|
|
$7/hr |
|
|
| Company |
Job |
IC/EM |
BC |
CC |
PdT |
Hires
In |
IB |
OB |
TM |
AS |
TS |
Pay
(starting or range) |
| Ver-A-Fast |
Customer
Service |
IC |
|
|
X |
US |
|
X |
|
|
|
|
VIPdesk
Now Aspire Lifestyles (see above) |
Customer
Service |
EM |
|
X |
X* |
US |
X |
|
|
|
|
pay
per active talk minute |
| VoiceLog |
Live
Operators / Verification Agents |
IC |
|
|
|
US |
X |
|
|
|
|
$8.50
- $9.50/hr / pay per call |
| West
At Home |
Customer
Service |
EM |
|
|
X |
US |
X |
|
|
|
|
per
minute rate, per call OR guaranteed hourly rate (min. wage guarantee) |
Get FREE Career Guides with Free Vault
Membership. |
| Westat |
Data
Collectors |
|
X |
|
|
US |
|
|
|
|
|
$8.25/hr
(Eng.)
$10.25/hr (Bi-Li)
+$2/hr (wknds) |
| Working
Solutions |
Reservations,
Enrollments, Customer Cervice, Sales, Market Research, Technical Support |
IC |
X |
|
|
US |
X |
X |
X |
|
X |
$7
- $30/hr |
| XAct
TeleSolutions |
Customer
Service |
EM |
|
|
X |
US;
certain locations, check listings |
|
|
|
|
|
$8.50 - 14/hr |
*
Bonus for
completing training successfully, as opposed to pay by the hour for
training.
|
|